Below are some of our most frequently asked questions that we receive here at Allen Sportswear. If you have another question that isn’t listed, contact us and we’ll be more than happy to answer you in a timely manner.
Is there anything else I need to know about ordering custom uniforms for a team?
From experience, our repeat customers have learned to order extra uniforms sets beyond their actual need. This is a helpful contingency for new players coming into the team, or if you intend to use the same uniforms for the next few years.
Can I request for one of your product samples?
We do our best to upload and update photos of the actual products. If you need samples to present to a league or an approving body, please call us at 1877 MY ALLEN (692-5536) to inquire about product sample availability.
Can I request for a sample of my actual order?
For medium to large orders, it is our policy to make a Production Sample first and then we email a digital picture for your approval. If you need us to send an actual product, please allow more time for production and delivery of your full order.
What critical information do I need to complete an order?
Having your team name, player names, player numbers (optional), sizes, and other special requests (longer inseams, etc) on-hand will help to move the ordering process along.
Can I get help if I am not sure of the design I want?
We’re here to help! Please call us at 1877 MY ALLEN (692-5536) and let us know what’s on your mind. Within 1 business day you’ll have several design options to choose from.
What kind of files do you accept?
We accept jpg, bmp, pdf, psd, gif and tiff files for picture submissions
What is the minimum order quantity?
For uniform sets (top and bottom) we have a 10 set minimum. If you are ordering jerseys or bottoms separately, the minimum is 20 jerseys, or 20 bottoms.
How can I check the status of my order?
You may inquire via email at firstname.lastname@example.org or call us at 1877 MY-ALLEN. If the order has already been shipped we will email the tracking number to you.